We accept returns only for damaged or defective products. If you receive a damaged item, please contact us within 24 hours of delivery with video proof.

Unfortunately, we do not accept returns for change of mind or personal preference. Only defective or incorrect products are eligible for return.

To request a return:

1. Contact us within 24 hours of receiving the product.
2. Provide video proof of the damaged or defective item.
3. Our team will review your request and guide you through the return process.

Once we receive and verify the issue, we will process your replacement or refund within 5-7 business days.

If the return is due to a damaged or incorrect product, LYS Skincare will cover the return shipping cost.

No For now we only deliver across Pakistan

Orders are typically delivered within 3-5 business days across Pakistan.

Yes! We offer cash on delivery (COD) across Pakistan for your convenience.

Yes! Our products are formulated to be gentle yet effective, making them suitable for all skin types, including oily, dry, sensitive, and combination skin.

Our Peach Glow Niacinamide Dew Drops is packed with niacinamide and hydrating agents to brighten your complexion, reduce dark spots, and keep your skin plump and moisturized.

For best results, use 2-3 times a week to deeply cleanse and rejuvenate your skin.

Yes! We believe in clean beauty—our products are cruelty-free, sulfate-free, and paraben-free, ensuring safe skincare for everyone.

Absolutely! Our Radiance Glow Cleanser Gel is a gentle, non-stripping face wash that effectively cleanses without disrupting your skin’s natural moisture barrier, making it perfect for sensitive skin.